1. Introduction
This Privacy Policy explains how JohnTreyJackson Investments LLC, a company organized under the laws of the United States and operating in the field of computer systems design and related services, collects, uses, stores, and protects personal information. The website you are reading, its supporting systems, and its technical infrastructure were developed by JohnTreyJackson, the developer of record for this online property.
JohnTreyJackson Investments LLC is located at 568 E 2825 N, Provo - 84604-4255, United States (US). Throughout this document, the terms the Company, we, us, and our refer to JohnTreyJackson Investments LLC. The terms you and your refer to any person who visits this website, submits information through it, or otherwise interacts with our systems.
We take the protection of personal information seriously. This policy is designed to give you a clear and complete understanding of what we do with the information we receive, the choices you have about that information, and the safeguards we apply to keep it secure. Please read this policy carefully before using the website or providing any information to us. By continuing to use this website, you acknowledge that you have read and understood the practices described below.
2. Scope of This Policy
This policy applies to information we collect through our website at the address www.johntreyjackson.lol, through email messages we exchange with you, through telephone communications with our team, and through any service or engagement you enter into with the Company. It also applies to information collected through the systems we design, integrate, and operate on behalf of our clients, to the extent that we act as the party responsible for that information.
This policy does not apply to websites, applications, or services operated by third parties, even when those third parties are referenced or linked from this website. We do not control the privacy practices of those third parties, and we encourage you to review the privacy policies of every external service you use.
If you are an employee, contractor, or job applicant, portions of this policy may be supplemented by separate notices that describe the handling of employment related information. In the event of any conflict between this policy and a more specific notice, the more specific notice will govern.
3. Information We Collect
We collect several categories of information, each described below. The exact information we collect depends on how you interact with us and the nature of the services we provide to you.
Contact information includes your name, email address, telephone number, company name, and mailing address. We collect this information when you submit a contact form, request a consultation, or correspond with our team by email or telephone. We use your email address and telephone number to respond to your inquiries and to provide the services you request.
Technical information includes the internet protocol address assigned to your device, browser type and version, operating system, the pages you view, the date and time of your visit, and similar diagnostic data. This information is collected automatically as you navigate the website and is used to keep the website secure, to diagnose problems, and to understand how visitors use our pages.
Business information includes the details you share about your organization, your systems, your technical requirements, and your project goals. We collect this information during discovery and consulting conversations so that we can prepare accurate proposals and deliver the services you ask us to provide.
4. How We Collect Information
We collect information directly from you when you complete a form on this website, send us an email, call our office, or participate in a meeting or consultation. This direct collection is the primary source of the personal information we process, and it happens only when you choose to provide the information to us.
We collect information automatically as you browse the website. This automatic collection relies on standard web technologies such as server logs and the limited cookies described later in this policy. Automatic collection helps us measure performance, identify technical faults, and protect the website from abuse.
We may also receive information from third parties, such as analytics providers, public databases, and business directories, but only to the extent permitted by law and consistent with this policy. When we combine information received from third parties with information we collect ourselves, we treat the combined information in accordance with this policy.
5. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes responding to your inquiries, preparing proposals and estimates, delivering systems design and integration work, and managing the ongoing operation of the systems we build for you.
We use your information to communicate with you about your account, your project, and our services. These communications may include service announcements, responses to your questions, and administrative messages related to an engagement. We may also use your information to send you information about services we believe may interest you, and you may opt out of those messages at any time.
We use your information to protect the security and integrity of our website and systems. This includes detecting and preventing fraud, investigating suspicious activity, and enforcing our terms and policies. We also use aggregated and de-identified information, which cannot reasonably identify you, for internal analytics, capacity planning, and the improvement of our service offerings.
6. Legal Bases for Processing
Where the laws that apply to you require a legal basis for processing personal information, we rely on one or more of the following bases. We process your information with your consent when you voluntarily provide it and request our services. You may withdraw your consent at any time, subject to contractual and legal limitations.
We process your information to perform a contract with you or to take steps at your request before entering into a contract. This covers the preparation of proposals, the delivery of services, and the management of your account throughout an engagement.
We process your information to comply with our legal obligations, including tax, accounting, and regulatory requirements. Finally, we process your information to pursue our legitimate business interests, such as improving our services, securing our systems, and understanding how visitors use our website, provided those interests are not overridden by your rights and freedoms.
8. Third Party Services and Processors
We engage third party service providers to perform functions on our behalf, including website hosting, email delivery, analytics, payment processing, and customer support tools. These providers have access to personal information only as necessary to perform their functions, and they are contractually required to protect that information and to use it for no other purpose.
Our service providers may be located in countries other than the one in which you reside. We require every provider to maintain appropriate safeguards for personal information, and we select providers who maintain recognized security and privacy certifications where applicable.
A list of the categories of providers we use is available on request. If a provider changes or if we add a new category of processing, we will update this policy or notify you as required by applicable law.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, to satisfy our legal and contractual obligations, and to resolve disputes. The length of time we keep information depends on the type of information and the reason we collected it.
Contact and correspondence information is generally retained for the duration of our relationship with you and for a reasonable period afterward to address follow up questions and to meet record keeping requirements. Technical log data is typically retained for a shorter period, after which it is deleted or aggregated so that it can no longer identify you.
When information is no longer needed, we delete or anonymize it in a secure manner. If you would like more detail about the retention periods that apply to your information, please contact us using the details at the end of this policy.
11. Data Security
We implement technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption where appropriate, network monitoring, and regular review of our security practices.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of any information. We encourage you to use caution when transmitting sensitive information online and to keep any account credentials you hold with us confidential.
In the event of a security incident that affects your personal information, we will investigate promptly and, where required by law, notify you and the relevant authorities. Our incident response process is designed to contain the issue, assess the impact, and reduce the risk of harm.
12. International Data Transfers
Our primary operations are located in the United States, and personal information we collect may be stored and processed in the United States or in other countries where our service providers operate. The data protection laws of those countries may differ from the laws of the country where you live.
When we transfer personal information across borders, we take steps to ensure that the information receives an adequate level of protection. This may include reliance on standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms as required by applicable law.
By using this website and providing information to us, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, as described in this policy.
13. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, and the right to request deletion of your information.
You may also have the right to restrict or object to certain processing, the right to data portability, and the right not to be subject to automated decision making in certain circumstances. Where our processing relies on your consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the time frame required by applicable law. We may need to verify your identity before we can process certain requests, and we will not discriminate against you for exercising your privacy rights.
14. Privacy for Children
Our website and services are intended for businesses and adults and are not directed to children under the age of sixteen. We do not knowingly collect personal information from children under that age.
If we become aware that we have collected personal information from a child under the age of sixteen without verified parental consent, we will take steps to delete that information promptly. If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
We encourage parents and guardians to monitor the online activity of minors and to instruct minors never to provide personal information through a website without permission.
15. California Consumer Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and related laws. These rights include the right to know the categories and specific pieces of personal information we collect, the right to request deletion of your personal information, and the right to correct inaccurate information.
You also have the right to know whether we sell or share your personal information and to opt out of such practices where applicable. As stated elsewhere in this policy, we do not sell personal information, and we do not use sensitive personal information for purposes other than those permitted by law.
To exercise a California privacy right, please contact us using the details at the end of this policy and include enough information to verify your identity. You may designate an authorized agent to submit a request on your behalf. We will not discriminate against you for exercising any of the rights described in this section.
16. Do Not Track Signals
Some browsers offer a Do Not Track setting that sends a signal to websites indicating a preference not to be tracked. At this time there is no universally accepted standard for how websites should respond to these signals.
Our website does not change its behavior in response to Do Not Track signals at this time. However, as described elsewhere in this policy, our use of tracking technologies is limited, and we do not use tracking for the purpose of selling personal information or building advertising profiles about our visitors.
We will review our approach to Do Not Track as industry standards evolve and will update this policy if our practices change.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our technology, our legal obligations, or the services we offer. When we make material changes, we will update the effective date at the top of this policy and, where appropriate, provide additional notice.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after any change to this policy constitutes your acceptance of the updated terms.
If a change materially affects how we use information we have already collected, we will provide notice and, where required, obtain your consent before applying the change to that information.
18. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using any of the following methods. We will respond to your inquiry as promptly as possible.
JohnTreyJackson Investments LLC
568 E 2825 N
Provo - 84604-4255
United States (US)
Email: alert@johntreyjackson.lol
Phone: +14848353109